Terms of Use

Terms of Use

These terms of use (the “Terms of Use”) apply to the RRI website located at www.redrockinsurancegroup.com, and all associated sites linked to www.redrockinsurancegroup.com by Red Rock Insurance Group, LLC, its subsidiaries and affiliates (those sites, the “Site”). The Site is owned by Red Rock Insurance Group, LLC (“RRI”). The Terms of Use also incorporate by reference the Privacy Policy also available at the Site. BY USING THE SITE, YOU AGREE TO THE TERMS OF USE. IF YOU DISAGREE WITH THE TERMS OF USE, DO NOT USE THE SITE.

RRI reserves the right, at its sole discretion, to change, modify, add or remove portions of the Terms of Use, at any time. You are responsible for periodically reviewing the Terms of Use for changes. By continuing to use the Site, you accept any changes at the time they are implemented. These Terms of Use apply as long as you use this Site.

The information contained in this website, including any links to other websites, is provided for general informational purposes as a convenience to RRI’s customers and internet users. This information is not a substitute for obtaining professional advice from a qualified person, firm or corporation. Therefore, you should not rely solely upon this information in making any decision, including any decision to buy a product from RRI or any other company. The information contained in the Site, including any prospectus information, is not an offer to sell or a solicitation of an offer to buy any security, service, or product.

Content

All content, including, but not limited to, text, graphics, photographs, trademarks, logos, sounds, music, and computer code (that content, the “Content”) arranged to create the design, structure, coordination, expression, appearance and feel of the Site is owned, controlled, used with permission, or licensed by or to RRI, and is protected by United States and international patent, copyright, trademark and trade secret laws of general applicability.

Except as expressly provided in the Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, web site, or other medium for publication or distribution or for any commercial enterprise without RRI’s prior express written consent.

The logos and other intellectual property used throughout the Site are the intellectual property of their respective owners and are used with permission or in fair use.

The above notwithstanding, you may use information purposefully made available by RRI for download from the Site provided that you: (1) not remove any proprietary notice language in all copies of such documents (2) use such information only for your personal, noncommercial, informational purpose and do not copy or post such information on any networked computer or broadcast it in any media (3) make no modifications to any such information (4) make no additional representations or warranties relating to such documents.

License and Site Access

As long as you are in compliance with the Terms of Use, RRI grants you a personal, non-exclusive, nontransferable, limited privilege to enter and use the Site. Access to this site is lim-ited to personal use of the Site and is not for downloading (other than page caching) or modify-ing all or any portion of the Site, without the prior express written consent of RRI. This license does not include any resale or commercial use of the Site or the Content; any collection or use of any product listings, descriptions or prices; any derivative use of the Site or the Content. No part of the Site may be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without the prior express written consent of RRI. Any unauthorized use of the Site terminates the permission and license granted herein. You are granted a limited, revocable non-exclusive right to create a hyperlink to www,redrockinsurancegroup.com as long as the link does not portray RRI or any licensors or affiliates in a false, misleading, derogatory or otherwise offensive matter. You may not use any logos or other proprietary trademarks as part of the link without the prior express written permission of RRI.

Third Party Links

Links to other websites are provided for the convenience and information of RRI’s customers. Clicking on these links will navigate you to another website. The inclusion of links on the Site does not represent, unless specifically noted in the link, an endorsement, authorization, sponsorship, or affiliation with the linked website. Unless otherwise indicated, any sites linked to from the Site are not under the control of RRI. RRI is not responsible for the content or presentation of any linked site. RRI makes no representation regarding the accuracy or completeness of the information contained in any linked sites.

Sites that are included in the above links are those of various social media sites, such as Facebook, LinkedIn, and Twitter. These links are provided for the purpose of helping site visitors learn more about RRI and its representatives.

Olark

RRI uses Olark to facilitate its Customer Service chat service. By beginning a Customer Service chat, you agree to Olark’s Terms of Service and Privacy Policy.The Customer Service chat feature is offered as a convenience to customers. This feature is not designed for submission of claims or adjustments to your coverage.There is no guarantee an agent will be available at the time a chat is requested. Advice received during a Customer Service chat cannot change your coverage. Nothing said during a Customer Service chat should be viewed as an affirmation or denial of coverage available under your policy. A coverage determination may only be made at the time a claim is submitted. Nothing stated during a Customer Service chat can serve to amend your policy terms. All statements made during Customer Service Chats, as well as any communication from an RRI agent, should be reviewed along with your policy (in its entirety) and all attached endorsements.

Echosign

RRI utilizes Echosign for its online quote system. By using Echosign to submit any documents, you are agreeing to the Terms of Service and Privacy Policy of Echosign. You also warrant that you are authorized to submit documents to RRI through Echosign.

Blog and Other Social Media Sites

All editorial comments published through the Site or social media sites linked from the Site reflect the personal opinions of the author and not necessarily the opinion of RRI.

At times, RRI or other authors may post reviews related to certain products. The author of a given entry related to reviews or other product information will give an indication if they or RRI was compensated for the review. The above notwithstanding, it is RRI’s policy only to endorse products it or it’s authors would endorse with or without compensation.

For social media commentary, you are granted limited rights to copy, distribute, transmit or even adapt the entries from RRI as long as you provide a link to the original work and give credit to RRI and the original author.

Except for information directly related to RRI, financial representative social media sites to which we provide a link are the responsibility of the individual financial representative and are not under RRI’s control.

User Generated Content/Comment Policy

Users may generate content on the Site or on Social Media Sites, such as in comments, as long as the content is not illegal, obscene, threatening, defamatory, does not invade the privacy or infringe on the intellectual property rights of others, injure third parties or contain objectionable material and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any other form of "spam." You may not use a false e- mail address, impersonate any person or entity, or otherwise mislead the public as to the source of such content. RRI reserves the right, but not the obligation, to remove or edit such content, but does not regularly review posted content.

By posting content or submitting material, you grant RRI a nonexclusive, royalty-free, perpetual, irrevocable, and fully transferable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant RRI and sublicensees the right to use the name that you submit with such content, if they choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate the Terms of Use and will not cause injury to any person or entity; and that you will indemnify RRI for all claims resulting from content you supply. RRI has the right, but not the obligation, to monitor and edit or remove any activity or content. RRI takes no responsibility and assumes no liability for any content posted by you or any third party.

User's Representations and Warranties

By using the Site, you represent and warrant that:

    • You are of legal age and sufficient authority to enter a binding agreement.
    • All personal data supplied will be complete and accurate to the best of your ability. You will not impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity.
    • You will not transmit any content that is unlawful, defamatory, obscene, pornographic, trade libelous, threatening, harassing, tortious, invasive of another's privacy, hateful, or racially, ethnically, religiously or otherwise objectionable.

Intellectual Property Infringement

It is RRI’s policy to respond to claims of intellectual property infringement. RRI will promptly process and investigate notices of alleged infringement and take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) ("DMCA") and other applicable intellectual property laws. As required by the DMCA, notifications of claimed copyright infringement should be sent to RRI’s designated agent (the “Designated Agent”). Below is the information for Designated Agent for the Site:

    The Outsourced Associate, LLC
    Attn: Josh Andrews
    PO Box 381722
    Birmingham, Alabama 35238
    Phone: 205.533.7810
    Fax: 877.681.3284
    Email: [email protected]

Any written communication under this section should include the following:

    (i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
    (ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
    (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
    (iv) Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
    (v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
    (vi) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Products or Services Offered on the Site

RRI may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The information on the Site regarding products and services may be out of date, and RRI is not obligated to update such information on the Site. The information on the Site is not a substitute for speaking directly with an RRI representative. Therefore, you should not rely solely upon this information in making any decision, including any decision to buy a product from RRI or any other company.

Disclaimers

RRI MAKES NO CLAIM THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE OR SERVICES OFFERED THROUGH THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. RRI CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. RRI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RRI DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES TO WHICH YOU MAY NAVIGATE FROM THE SITE. YOUR SOLE REMEDY AGAINST RRI FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use of the Site, whether for breach of contract, tort, negligence or any other cause of action.

RRI reserves the right to do any of the following, at any time, without notice: (1) modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

The products and services listed on the Site are offered and sold only by appropriately appointed and licensed entities and representatives. Representatives might not represent all entities shown or provide all the services discussed. Not all products and services are available in all states.

Limitation of Liability

RRI is not liable to you, except where prohibited by law, for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if RRI has been advised of the possibility of such damages.

Indemnity

You agree to indemnify and hold RRI, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against RRI by any third party due to or arising out of or in connection with your use of the Site.

Violation of These Terms of Use

RRI may disclose any information about you (including your identity) if it determines such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (intentional or not) RRI’s rights or property, or the rights or property of visitors to or users of the Site, including RRI’s customers. Some violations may include:

    ◦ Using the Site without the requisite ability or authority to ratify legally binding contracts, or while temporarily or indefinitely suspended from the Site;
    ◦ Circumventing or manipulating the billing process, or any fees owed to RRI;
    ◦ Distributing or posting spam, chain letters, or pyramid schemes;
    ◦ Distributing viruses or any other technologies that may harm RRI or the interests or property of RRI customers;
    ◦ Copying, modifying, republishing or distributing content from the Site or RRI’s copyrights and trademarks;
    ◦ Impersonating another person or otherwise misrepresenting your affiliation with another person or entity
    ◦ Conducting fraud, hiding or attempting to hide your identity
    ◦ Providing inaccurate contact information
    ◦ Harvesting or otherwise collecting information about users, including email addresses, without their consent;
    ◦ Transmitting to RRI or any user any information or materials of any kind that (1) violate, plagiarize or infringe on the intellectual property or contractual rights of any third party (2) are libelous, defamatory, obscene, pornographic, abusive (3) contain any viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

RRI reserves the right at all times to disclose any information it deems necessary to comply with applicable law, regulation, legal process or governmental request. RRI may also disclose your information when it determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You agree that RRI may preserve any transmittal or communication from you through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or RRI determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process (2) enforce the Terms of Use (3) respond to claims that any such data violates the rights of others (4) protect the rights, property or personal safety of RRI, its employees, users of or visitors to the Site, and the public.

You agree that RRI may, in its sole discretion and without notice, terminate your access to the Site if it determines you have violated these Terms of Use or other agreements or guidelines associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice that will cause irreparable harm to RRI. Because monetary damages for such a violation would be inadequate, you consent to RRI obtaining any injunctive or equitable relief it deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies RRI may have at law or in equity.

You agree that RRI may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes, but is not limited to: (1) requests by law enforcement or other government agencies (2) a request by you (3) discontinuance or material modification of the Site or any service offered on or through the Site or (4) unexpected technical issues or problems.

If RRI does take any legal action against you as a result of your violation of the Terms of Use, it will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted. You agree that RRI will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

Governing Law; Dispute Resolution

You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the United States and by the laws of the state of Alabama without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Jefferson County, Alabama, and waive any objection to such jurisdiction or venue. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees.

Void Where Prohibited

RRI administers and operates the Site from its location in Birmingham, Alabama USA. Although the Site is accessible worldwide, it is intended for use within the United States. If you choose to access the Site from outside the United States, you are responsible for complying with applicable local laws.

Miscellaneous

You may not use, export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including, but not limited to, United States export laws and regulations.

Each provision of the Terms of Use shall be considered severable, and if for any reason any provision or provisions herein are determined to be invalid, unenforceable, or illegal under any existing or future law, such invalidity, unenforceability, or illegality shall not impair the operation of or affect those portions of the Terms of Use which are valid, enforceable, and legal.

RRI’s failure to enforce strict performance of the Terms of Use shall not be construed as a waiver by RRI of any provision or any right it has to enforce the Terms of Use, nor shall any course of conduct between RRI and you or any other party be deemed to modify any provision of the Terms of Use. The Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.

J. Henry Glover, Jr. and not RRI is Dave Ramsey’s Endorsed Local Provider. RRI makes no warranty regarding advice or comments given by Dave Ramsey or The Lampo Group, Inc. or any of its affiliates.

The term “Financial Representative” is used in the Terms of Use to describe independent contractors and employees of RRI in varying capacities.

Feedback and Information

Any feedback you provide regarding the Site is not considered confidential. RRI is free to use such information without restriction.

The information contained in this Site is subject to change without notice.

© 2012 Red Rock Insurance Group, LLC All rights reserved.

Red Rock Insurance Group, LLC

Updated by RRI’s General Counsel on April 11, 2013.